Coffeehouse Shift Lead: Craft, Coach & Connect

Starbucks Corp.; Tempe (AZ); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) match

Paid time off

Disability insurance

Job summary

Starbucks Coffee Company in Tempe, AZ is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will supervise team members, maintain quality beverages and food, and uphold safety standards while delivering outstanding customer service.

The role requires six months of customer-facing experience, the ability to delegate tasks, and flexible hours including early mornings, evenings, weekends, and holidays. Benefits are included.

Qualifications

• Six months of experience in a role requiring constant interaction with customers.
• Experience delegating tasks to other employees and coordinating two or more staff.
• Ability to work flexible hours including early mornings, evenings, weekends, nights and holidays.
• Prepare and coach the preparation of beverages to standard recipes or customize for customers.

Responsibilities

• Lead shift with craft and heart to make the coffeehouse welcoming for the community.
• Supervise staff, ensure quality beverages and food, and maintain store safety.
• Provide excellent customer service and build relationships with customers.
• Support team development and ensure adherence to store policies.

Skills

Direct the work of others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company in Tempe, AZ is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will supervise team members, maintain quality beverages and food, and uphold safety standards while delivering outstanding customer service.

The role requires six months of customer-facing experience, the ability to delegate tasks, and flexible hours including early mornings, evenings, weekends, and holidays. Benefits are included.