Coffeehouse Shift Lead: Craft, Coach & Community

Starbucks Corp.; Glendale (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition coverage via Starbucks College

Paid time off

Holiday pay

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart in a welcoming Glendale, AZ store. You will oversee daily beverage and food preparation to brand recipes, coach team members, and ensure safe, efficient store operations while delivering outstanding customer service.

The role emphasizes strong communication, reliability, and the ability to manage staffing and store standards in a fast-paced environment. Benefits and onboarding support accompany this position.

Qualifications

• Six months of experience in a customer-facing role.
• Experience delegating tasks to two or more employees.
• Ability to coach food and beverage prep to standard recipes.
• Flexible availability including early mornings, evenings, weekends, and holidays.

Responsibilities

• Lead with craft and heart to create a welcoming space.
• Ensure quality beverages and food products and maintain store safety and cash handling.
• Coach and coordinate tasks of team members; monitor service standards.
• Uphold store policies and customer service excellence.

Skills

Direct others

Fast learner

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart in a welcoming Glendale, AZ store. You will oversee daily beverage and food preparation to brand recipes, coach team members, and ensure safe, efficient store operations while delivering outstanding customer service.

The role emphasizes strong communication, reliability, and the ability to manage staffing and store standards in a fast-paced environment. Benefits and onboarding support accompany this position.