Shift Supervisor: Craft Coffee Team Leader

Starbucks Corp.; Surprise (AZ); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Tuition coverage

Job summary

Starbucks Corp. in Surprise, AZ is seeking a Shift Supervisor who leads with craft and heart to create a welcoming space for the community.

You will oversee daily operations, ensure quality beverages and food, uphold store safety, and coach a small team to deliver great service. This role requires reliable attendance, flexibility for early mornings, evenings, weekends and holidays, and experience directing others.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Ability to direct the work of others and delegate tasks to two or more employees.
• Experience coaching preparation of beverages and food to standard recipes; handle substitutions as needed.
• Knowledge of the retail environment and store safety policies.
• Strong interpersonal and teamwork skills with reliable attendance and punctuality.

Responsibilities

• Lead shift with craft and heart to make the coffeehouse welcoming for the community.
• Direct the work of team members and coordinate tasks during shifts.
• Coach beverage and food prep to standard recipes and customer customizations.
• Uphold store policies, cash handling and safety procedures.

Skills

Customer service

Team supervision

Communication skills

Retail experience

Tools

POS system

Cash handling

Job description

Starbucks Corp. in Surprise, AZ is seeking a Shift Supervisor who leads with craft and heart to create a welcoming space for the community.

You will oversee daily operations, ensure quality beverages and food, uphold store safety, and coach a small team to deliver great service. This role requires reliable attendance, flexibility for early mornings, evenings, weekends and holidays, and experience directing others.