Shift Supervisor — Lead Craft Coffee Team & Growth

Starbucks Corp.; Surprise (AZ); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Tuition coverage

401(k) with employer match

Stock program (Bean Stock)

Bonus opportunity

Paid parental leave

Vacation and sick time

Job summary

Starbucks Coffee Company in Surprise, AZ is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will coach team members, maintain quality beverages and food, and uphold store safety while delivering excellent service.

This role requires reliable attendance, flexible hours including mornings/evenings/holidays, and experience in a customer-facing environment. Starbucks offers extensive benefits and growth opportunities.

Qualifications

• Six months of experience in a customer-facing role.
• Ability to delegate tasks to others and coordinate a team.
• Strong written and verbal communication in a retail setting.

Responsibilities

• Lead store operations with craft and heart.
• Ensure quality beverages and food products follow standard recipes.
• Coach and direct team members to meet customer needs and safety standards.

Skills

Attendance and punctuality

Customer service

Team leadership

Effective communication

Retail knowledge

Interpersonal skills

Job description

Starbucks Coffee Company in Surprise, AZ is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will coach team members, maintain quality beverages and food, and uphold store safety while delivering excellent service.

This role requires reliable attendance, flexible hours including mornings/evenings/holidays, and experience in a customer-facing environment. Starbucks offers extensive benefits and growth opportunities.