Coffeehouse Shift Lead — Mentor, Craft & Community

Starbucks Corp.; Wasilla (AK); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Medical benefits

401(k) match

Tuition assistance

Paid vacation

Sick time

Holiday pay

Job summary

Starbucks Corp. is seeking a dedicated Shift Supervisor to lead a busy store, maintain quality beverages and food to standard recipes, and coach teammates during shifts.

You will ensure smooth operations, foster a welcoming environment for customers, and collaborate with partners to deliver exceptional service. The role requires flexible hours, reliable attendance, and the ability to manage tasks across a fast-paced retail setting.

Qualifications

• Direct the work of others.
• Learn quickly to adapt to store needs.
• Communicate clearly with customers and teammates.
• Understand retail environment and store policies.
• Collaborate effectively as part of a team.
• Build positive relationships with customers and staff.

Responsibilities

• Lead shift with craft and heart to create a welcoming space.
• Ensure quality beverages and food to standard recipes.
• Coach and delegate tasks to teammates during shifts.
• Maintain attendance, punctuality, and adherence to policies.
• Support safety and cash handling procedures.
• Contribute to a positive, customer‑focused store atmosphere.

Skills

Direct others

Quick learner

Oral communication

Retail knowledge

Team player

Relationship building

Job description

Starbucks Corp. is seeking a dedicated Shift Supervisor to lead a busy store, maintain quality beverages and food to standard recipes, and coach teammates during shifts.

You will ensure smooth operations, foster a welcoming environment for customers, and collaborate with partners to deliver exceptional service. The role requires flexible hours, reliable attendance, and the ability to manage tasks across a fast-paced retail setting.