Coffeehouse Shift Leader: Craft, Lead & Connect

Starbucks Corp.; Naples (FL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition coverage via Starbucks College

Paid vacation and holidays

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead the team, ensure quality beverages and food, and provide a welcoming, community-focused experience. You will coach staff, manage tasks, and uphold store standards while fostering a collaborative work environment.

This role requires flexible availability, strong customer service, and the ability to work efficiently in a fast-paced retail setting.

Qualifications

• Six months of experience interacting with customers
• Ability to delegate tasks to others and coordinate a team
• Prepare and coach beverage/food preparation to standard recipes or customize as needed
• Availability for flexible hours including early mornings, evenings, weekends, nights or holidays

Responsibilities

• Lead beverage and food preparation to standard recipes or customized for customers
• Direct the work of others and coordinate tasks for two or more employees
• Maintain store policies and standards including cash handling and safety
• Provide exceptional customer service and build relationships with the community

Skills

Customer service

Team leadership

Flexibility

Communication

Retail knowledge

Attendance/punctuality

Cash handling

Tools

POS systems

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead the team, ensure quality beverages and food, and provide a welcoming, community-focused experience. You will coach staff, manage tasks, and uphold store standards while fostering a collaborative work environment.

This role requires flexible availability, strong customer service, and the ability to work efficiently in a fast-paced retail setting.