Coffeehouse Shift Lead — Craft & Community

Starbucks Corp.; Grand Forks (ND); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Tuition coverage

401(k) match

Stock program

Quarterly bonus

Health insurance

Paid vacation

Parental leave

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead a team, ensure quality beverages and food, and provide warm guest experiences. You will coach staff, delegate tasks, and uphold store safety and cash procedures.

The role requires flexible availability, strong communication, and a customer-service mindset rooted in team collaboration and community engagement. Starbucks offers extensive partner benefits and growth opportunities.

Qualifications

• Maintain regular attendance and punctuality.
• Available to work flexible hours including mornings, evenings, weekends, nights and holidays.
• Meet store policies, quality beverages/food, cash handling and store safety.
• Six months of customer-facing experience.
• Six months of experience delegating tasks to others.
• Prepare beverages/food to standard or customized recipes.
• Ability to learn quickly and work well in a team.

Responsibilities

• Lead shift teammates to ensure fast, friendly service and quality products.
• Coach and delegate tasks to ensure smooth store operations.
• Prepare beverages and food according to standard recipes and customer requests.
• Maintain cash handling accuracy, safety, and store policies.

Skills

Direct the work of others

Learning ability

Oral communication

Teamwork

Customer service

Retail environment knowledge

Interpersonal skills

Relationship building

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead a team, ensure quality beverages and food, and provide warm guest experiences. You will coach staff, delegate tasks, and uphold store safety and cash procedures.

The role requires flexible availability, strong communication, and a customer-service mindset rooted in team collaboration and community engagement. Starbucks offers extensive partner benefits and growth opportunities.