Coffeehouse Shift Lead — Craft, Coach & Community

Starbucks Corp.; Oak Creek (WI); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Medical, dental, vision insurance

401(k) retirement plan with employer

Tuition coverage through Starbucks ACH

Paid vacation and sick time

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead a busy coffeehouse, delivering high-quality beverages and a welcoming experience for guests and partners alike.

As a Starbucks partner, you will contribute to a positive culture, manage daily operations, coach teammates, and uphold standards across safety, service, and consistency. This role emphasizes craft, heart, and community connection in a fast-paced retail setting.

Qualifications

• Six months of experience interacting with and fulfilling customer requests.
• At least six months of experience delegating tasks to two or more employees.
• Availability for flexible hours including mornings, evenings, weekends, nights and/or holidays.
• Prepare beverages and food to standard recipes or with customer substitutions.
• Maintain quality, cash handling, store safety, and policy compliance.

Responsibilities

• Lead shift operations and coordinate a team to fulfill customer requests.
• Ensure quality beverages and food products per standard recipes.
• Oversee cash handling, safety, and store policy compliance.
• Create a welcoming, friendly environment for customers and partners.

Skills

Direct team leadership

Learn quickly

Effective communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead a busy coffeehouse, delivering high-quality beverages and a welcoming experience for guests and partners alike.

As a Starbucks partner, you will contribute to a positive culture, manage daily operations, coach teammates, and uphold standards across safety, service, and consistency. This role emphasizes craft, heart, and community connection in a fast-paced retail setting.