Coffeehouse Shift Lead — Craft, Coach & Connect

Starbucks Corp.; Asheville (NC); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Starbucks College Achievement Plan

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming store environment for the community. You will coach and coordinate team members, uphold quality beverages and food, and maintain safety and efficiency on every shift.

The role requires flexible availability including early mornings, evenings, weekends, and holidays, plus experience in customer service and staff delegation. Benefits support growth and stability for partners.

Qualifications

• Six (6) months of experience interacting with customers and handling requests.
• At least six (6) months of experience delegating tasks to two or more employees.
• Able to prepare beverages and food to standard recipes or customize as requested.

Responsibilities

• Lead with craft and heart to maintain a welcoming Starbucks store environment.
• Ensure quality beverages and food preparations meet recipes and standards.
• Delegate tasks and coordinate staff across shifts to maintain smooth operations.

Skills

Direct the work of others

Learn quickly

Effective communication

Retail environment knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming store environment for the community. You will coach and coordinate team members, uphold quality beverages and food, and maintain safety and efficiency on every shift.

The role requires flexible availability including early mornings, evenings, weekends, and holidays, plus experience in customer service and staff delegation. Benefits support growth and stability for partners.