Coffeehouse Shift Lead — Craft, Coach & Community

Starbucks Corp.; New York (NY); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid vacation and sick time

401(k) with employer match

Tuition coverage via Starbucks College

Job summary

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming coffeehouse experience for the community. You will oversee beverage and food preparation, coach teammates, and uphold safety and quality standards during your shift.

The role emphasizes strong communication, teamwork, and the ability to manage multiple tasks in a fast-paced retail environment.

Qualifications

• Six months in a role requiring regular customer interaction and fulfilling requests.
• Experience delegating tasks to two or more employees and coordinating work.
• Ability to direct others, learn quickly, and communicate clearly in a fast-paced retail setting.

Responsibilities

• Direct shift operations with craft and heart to create a welcoming environment.
• Coach beverage and food preparation to standard recipes and adapt as needed.
• Delegate tasks and coordinate two or more teammates to ensure smooth service.
• Uphold store policies, safety, and security while maintaining quality beverages.

Skills

Attendance & punctuality

Customer service

Team leadership

Communication skills

Interpersonal skills

Retail environment knowledge

Delegate tasks

Learn quickly

Job description

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming coffeehouse experience for the community. You will oversee beverage and food preparation, coach teammates, and uphold safety and quality standards during your shift.

The role emphasizes strong communication, teamwork, and the ability to manage multiple tasks in a fast-paced retail environment.