Coffeehouse Shift Lead — Craft, Coach & Community

Starbucks Corp.; Kansas; On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan with employer 4

Tuition reimbursement (Starbucks/ASU)

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead store operations with craft and heart, creating a welcoming space for the community. You will coach team members, ensure beverage and food quality, and uphold safety standards while delivering outstanding customer service.

The role requires flexible availability, strong communication, and the ability to coordinate multiple tasks in a fast-paced retail environment. Join a company that values growth and comprehensive benefits.

Qualifications

• Six months of experience in a customer-facing role.
• Ability to work flexible hours including mornings, evenings, weekends, nights and holidays.
• Deliver quality beverages and food to standard recipes.
• Delegate tasks to others and coordinate work of two or more employees.

Responsibilities

• Lead store operations as shift supervisor with craft and heart.
• Prepare and coach staff in beverage and food preparation per recipes.
• Provide excellent customer service and ensure store safety and security.
• Direct and delegate tasks to team members to maintain smooth shift operations.

Skills

Direct the work of others

Learn quickly

Oral communication

Retail environment knowledge

Interpersonal skills

Teamwork

Relationship building

Education

High school diploma or equivalent

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead store operations with craft and heart, creating a welcoming space for the community. You will coach team members, ensure beverage and food quality, and uphold safety standards while delivering outstanding customer service.

The role requires flexible availability, strong communication, and the ability to coordinate multiple tasks in a fast-paced retail environment. Join a company that values growth and comprehensive benefits.