Coffeehouse Shift Lead — Craft, Coach & Connect

Starbucks Corp.; Lake Stevens (WA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition coverage via Starbucks College

Job summary

Starbucks Corp. is seeking a shift supervisor to lead daily operations, delivering quality beverages and food while ensuring a welcoming space for the local community.

You will coach team members, delegate tasks, and maintain high standards with a focus on safety and customer satisfaction. The role requires at least six months of customer-facing experience, flexibility to work varied shifts, and strong communication skills.

Qualifications

• Six months of customer-facing experience.
• Ability to delegate tasks to other employees and supervise two or more staff.
• Flexible availability including early mornings, evenings, weekends, nights and holidays.
• Experience preparing food and beverages to standard recipes or customized for customers.
• Knowledge of store policies, safety and security procedures.

Responsibilities

• Lead shift with craft and heart to create a welcoming space for customers.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers.
• Direct the work of others and coordinate tasks among the team.
• Ensure quality beverages and food products and maintain store standards.

Skills

Customer service

Task delegation

Leadership

Communication

Teamwork

Interpersonal skills

Retail knowledge

Job description

Starbucks Corp. is seeking a shift supervisor to lead daily operations, delivering quality beverages and food while ensuring a welcoming space for the local community.

You will coach team members, delegate tasks, and maintain high standards with a focus on safety and customer satisfaction. The role requires at least six months of customer-facing experience, flexibility to work varied shifts, and strong communication skills.