Coffeehouse Shift Lead: Craft, Coach & Connect

Starbucks Corp.; Chestertown (MD); On-site; USD 20,664,000 - 27,552,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Tuition assistance

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring our store remains a welcoming space for the community. You will direct team work, coach beverage and food preparation, handle cash and safety, and uphold store standards while delivering outstanding customer service.

We value six months of frontline customer experience, strong communication, and teamwork. This role offers benefits and opportunities for growth within a globally recognized coffeehouse

Qualifications

• Six (6) months of experience interacting with and fulfilling customer requests.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers.
• Six (6) months of experience delegating tasks to other employees and coordinating the tasks of two or more employees.
• Ability to direct the work of others and to learn quickly.
• Effective oral communication skills and knowledge of the retail environment.

Responsibilities

• Lead store operations as a shift supervisor, ensuring a welcoming space for the community.
• Provide quality beverages and food products and manage cash handling and store safety.
• Coach and coordinate the preparation of drinks and food to standard recipes or customer requests.
• Coordinate tasks among team members to ensure smooth shifts and strong customer service.

Skills

Direct work of others

Delegate tasks

Customer service

Food & beverage prep

Oral communication

Teamwork

Interpersonal skills

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring our store remains a welcoming space for the community. You will direct team work, coach beverage and food preparation, handle cash and safety, and uphold store standards while delivering outstanding customer service.

We value six months of frontline customer experience, strong communication, and teamwork. This role offers benefits and opportunities for growth within a globally recognized coffeehouse