Coffeehouse Shift Lead: Craft, Coach and Connect

Starbucks Corp.; New York (NY); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid vacation

401(k) retirement plan

Employee stock program

Quarterly bonus

Tuition coverage

DACA reimbursement

Backup care

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming coffeehouse for the community. You will oversee beverage and food quality, cash handling, and store safety, while coaching teammates to deliver outstanding service.

The role requires 6+ months of customer-facing experience, strong communication, and ability to delegate tasks across a small team. Flexible hours include early mornings, evenings, weekends, and holidays in a fast-paced retail

Qualifications

• Six months of customer-facing experience.
• Ability to delegate tasks to others and coordinate two+ employees.
• Flexible hours including early mornings, evenings, weekends, nights, and holidays.

Responsibilities

• Lead with craft and heart to create a welcoming space.
• Provide quality beverages and food products following standard recipes.
• Maintain store safety and security and adhere to policies.
• Coach and prepare beverages and food per customer orders and recipe changes.
• Direct and collaborate with team to ensure smooth operations.

Skills

Customer service

Team leadership

Effective communication

Interpersonal skills

Retail environment knowledge

Attendance & punctuality

Tools

Cash handling

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming coffeehouse for the community. You will oversee beverage and food quality, cash handling, and store safety, while coaching teammates to deliver outstanding service.

The role requires 6+ months of customer-facing experience, strong communication, and ability to delegate tasks across a small team. Flexible hours include early mornings, evenings, weekends, and holidays in a fast-paced retail