Coffeehouse Shift Lead: Craft, Connect, Coach

Starbucks Corp.; Town of Minocqua (WI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid vacation

Tuition coverage (Starbucks College AA

401(k) retirement plan with employer-m

Bean Stock equity program

Quarterly bonus opportunity

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, delivering quality beverages and a welcoming experience for the community. The role emphasizes teamwork, training, and maintaining store standards across safety, cash handling, and product quality.

The position requires 6 months of customer-facing experience, ability to delegate, strong communication, and the flexibility to work early mornings, evenings, weekends, and holidays.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
• Six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees
• Ability to direct the work of others
• Ability to learn quickly
• Effective oral communication skills
• Knowledge of the retail environment
• Strong interpersonal skills
• Ability to work as part of a team
• Ability to build relationships
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients

Responsibilities

• As a shift supervisor you will lead with craft and heart to make your coffeehouse a welcoming space for your community.

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, delivering quality beverages and a welcoming experience for the community. The role emphasizes teamwork, training, and maintaining store standards across safety, cash handling, and product quality.

The position requires 6 months of customer-facing experience, ability to delegate, strong communication, and the flexibility to work early mornings, evenings, weekends, and holidays.