Coffeehouse Shift Lead — Craft, Coach & Community

Starbucks Corp.; Nelsontown (TN); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a warm, welcoming store environment for the community. You will supervise a team, coach staff, and model excellent customer service while upholding safety and quality standards.

This role involves coaching colleagues, managing food and beverage preparation to recipe specifications, and coordinating tasks across the shift to meet customer demand and store policies.

Qualifications

• 6+ months in a role with regular customer interaction.
• Experience delegating tasks to others and coordinating 2+ staff.

Responsibilities

• Direct and coach team members to prepare beverages and food to standard recipes.
• Lead store operations to ensure quality beverages, food safety, and customer satisfaction.
• Coordinate tasks of team members and support a welcoming, fast-paced environment.

Skills

Customer service

Team leadership

Communication

Cash handling

Food & beverage prep

Staff coordination

Tools

POS systems

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a warm, welcoming store environment for the community. You will supervise a team, coach staff, and model excellent customer service while upholding safety and quality standards.

This role involves coaching colleagues, managing food and beverage preparation to recipe specifications, and coordinating tasks across the shift to meet customer demand and store policies.