Coffeehouse Shift Lead — Craft, Coach & Community

Starbucks Corp.; Alhambra (CA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Tuition coverage

Health insurance

401(k) match

Stock program

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will guide team members, ensure quality beverages and food, and uphold store standards while fostering customer connections.

The role emphasizes collaboration, quick learning, and strong interpersonal skills within a retail environment, with opportunities for growth and comprehensive partner benefits.

Qualifications

• Six months of customer-facing experience.
• Ability to coach and delegate tasks.
• Strong communication and interpersonal skills.
• Knowledge of the retail environment and store policies.

Responsibilities

• Lead shift with craft and heart to greet customers and ensure quality beverages and food.
• Direct the work of team members and delegate tasks across the shift.
• Coach staff on recipes and standards, including customization as needed.
• Maintain store safety and cash handling procedures.

Skills

Customer service

Leadership

Communication skills

Retail knowledge

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will guide team members, ensure quality beverages and food, and uphold store standards while fostering customer connections.

The role emphasizes collaboration, quick learning, and strong interpersonal skills within a retail environment, with opportunities for growth and comprehensive partner benefits.