Coffeehouse Shift Lead — Craft, Coach & Community

Starbucks Corp.; Lebanon (TN); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability benefits

Paid vacation

Parental leave

Tuition coverage

401(k) match

Stock program

Quarterly bonus

Backup care

DACA reimbursement

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead a busy coffeehouse with craft and heart, ensuring a welcoming space for the community.

You will supervise team members, uphold quality beverages and food, manage cash handling, and ensure safety and store standards during your shift. The role offers growth, comprehensive benefits, and opportunities within the partner program, including education support and retirement plans.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers.
• Delegate tasks to other employees and coordinate tasks of two or more staff.

Responsibilities

• Direct the work of others on shift and ensure quality beverages and food.
• Coach and supervise team members to maintain excellent customer service.
• Follow store policies, cash handling, safety and security during shifts.
• Support scheduling and training as needed to run smooth operations.

Skills

Direct others

Learn quickly

Oral communication

Team player

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead a busy coffeehouse with craft and heart, ensuring a welcoming space for the community.

You will supervise team members, uphold quality beverages and food, manage cash handling, and ensure safety and store standards during your shift. The role offers growth, comprehensive benefits, and opportunities within the partner program, including education support and retirement plans.