Coffeehouse General Manager — Lead Team & Guest Experience

Bagel Brands; Stillwater (MN); On-site; USD 29,000 - 55,000; Full time

Job summary

Caribou Coffee in Stillwater, Minnesota is seeking a General Manager to lead daily operations, drive sales, and build a high-performing team focused on guest experience. You will coach staff, manage the P&L, ensure food safety, maintain scheduling, and uphold Caribou's STAR service standards across in-store, drive-thru, and mobile channels.

This role requires 40-47 hours weekly, with overtime as needed and a commitment to equal opportunity employment.

Qualifications

• Minimum 1–2 years of restaurant/retail/guest service management experience.
• Must be 18 years of age or older.
• Valid driver's license and reliable transportation for tasks.
• Ability to work full-time (40–47 hours/week), with overtime as needed.

Responsibilities

• Lead the coffeehouse to drive sales, profitability, and operational excellence.
• Maintain staffing levels and create accurate schedules across shifts.
• Coach and develop team through onboarding, training, and promotions.

Skills

Team leadership

Guest service

Operational excellence

Communication

Coaching

Training

Education

High school diploma or GED

Tools

Toast

CrunchTime

Teamwox

EcoSure

Medallia

Workday

Beekeeper

Job description

Caribou Coffee in Stillwater, Minnesota is seeking a General Manager to lead daily operations, drive sales, and build a high-performing team focused on guest experience. You will coach staff, manage the P&L, ensure food safety, maintain scheduling, and uphold Caribou's STAR service standards across in-store, drive-thru, and mobile channels.

This role requires 40-47 hours weekly, with overtime as needed and a commitment to equal opportunity employment.