Coffeehouse General Manager: Grow Sales & Lead Team

Coffee & Bagel Brands; Minnesota; On-site; USD 59,658,000 - 113,958,000; Full time

Job summary

Caribou Coffee in Minnesota is seeking a General Manager to drive overall cafe performance, including sales, guest experience, and team engagement. You will lead staffing, training, scheduling, and daily operations to uphold Caribou's STAR guest service model.

The role requires 1–2 years of supervisory experience in food service, a valid driver’s license, and the ability to work full-time, including early mornings, evenings, weekends, and holidays.

Qualifications

• Minimum 1–2 years in restaurant/retail/guest service management.
• Must be 18 years or older and have reliable transportation.
• Experience with P&L, scheduling, hiring, and training is preferred.

Responsibilities

• Lead daily operations to maximize sales and guest experience.
• Staff recruitment, onboarding, coaching, and performance management.
• Develop schedules to meet peak dayparts and controllable costs.
• Ensure compliance with food safety, sanitation, and brand standards.
• Own cash controls, loss prevention, and inventory management.

Skills

Team leadership

Sales growth

Customer service

P&L management

Staff training

Scheduling

Communication

Coaching

Tools

Toast

CrunchTime

Teamwox

EcoSure

Medallia

Workday

Beekeeper

Job description

Caribou Coffee in Minnesota is seeking a General Manager to drive overall cafe performance, including sales, guest experience, and team engagement. You will lead staffing, training, scheduling, and daily operations to uphold Caribou's STAR guest service model.

The role requires 1–2 years of supervisory experience in food service, a valid driver’s license, and the ability to work full-time, including early mornings, evenings, weekends, and holidays.