Coffee Specialist & Customer Experience Pro

Nestlé

Portland (OR)

On-site

USD 24,000 - 34,000

Full time

9 days ago

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Benefits offered by this job

Competitive pay and quarterly bonuses

Coffee expertise training

Caring culture

Growth and development

Purposeful work

Job summary

Nestlé Nespresso USA is seeking a Coffee Specialist/Sales Associate to welcome customers in our Portland boutique and guide them to their perfect coffee experience. You will provide hospitality, knowledge of coffee, and personalized recommendations while maintaining an inviting boutique environment.

You will greet customers, engage with warmth, conduct tastings, and promote products. The role requires flexibility for open/close shifts, weekends, and holidays, with opportunities for bonuses and

Qualifications

Experience delivering exceptional customer service in a retail/specialty setting.
Ability to greet customers warmly and guide them to products.
Willingness to work open and closing shifts, including weekends and holidays.

Responsibilities

Greet and engage customers to create a memorable in-store experience.
Listen to customer needs and recommend coffee and machine solutions.
Share knowledge about coffee, tastings, and promotions to build loyalty.
Maintain boutique displays, assist with shipments, and keep the store clean and inviting.
Collaborate with team to ensure smooth daily operations and customer satisfaction.
Participate in training to grow product knowledge and selling skills.

Skills

Customer service

Hospitality

Open shifts

Weekend availability

Customer engagement

Job description

You will greet customers, engage with warmth, conduct tastings, and promote products. The role requires flexibility for open/close shifts, weekends, and holidays, with opportunities for bonuses and

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