Coffee Shop Shift Leader & Guest Experience Champion

Ziggi’s Coffee, LLC; Granite Falls (MN); On-site; USD 42,000 - 52,000; Full time

Job summary

Ziggi’s Coffee, LLC in Minnesota seeks an Assistant Manager to support the General Manager, uphold guest experience, and drive daily store excellence.

Ideal candidate brings early leadership experience in a fast-paced cafe, strong team development, and a commitment to Ziggi’s brand values. This role balances accountability with people development and hands-on coaching.

Join a growth-minded team with a focus on quality coffee, guest happiness, and safe, inclusive work culture.

Qualifications

• 3–6 months of leadership experience in a coffee shop or similar fast-paced setting.
• Strong understanding of daily store operations, drink quality, and service fundamentals.
• Ability to lead by example and adapt to any role as needed.
• Excellent interpersonal and communication skills.
• Proven reliability and initiative without supervision.
• Completion of required training modules and alignment with brand values.

Responsibilities

• Partner with the General Manager to lead the team and day-to-day operations.
• Support onboarding, hands-on training, and ongoing team development.
• Foster a safe, inclusive, and positive work environment prioritizing guest experience.
• Communicate clearly with General Manager, store owners, and teammates.
• Handle administrative duties including inventory orders, deposits, and invoices.
• Uphold health, safety, and cleanliness standards across the store.
• Lead during GM absences and act as a reliable on-shift decision-maker.

Skills

Leadership in cafe

Operations expertise

Communication skills

Dependability and initiative

Brand training understanding

Job description

Ziggi’s Coffee, LLC in Minnesota seeks an Assistant Manager to support the General Manager, uphold guest experience, and drive daily store excellence.

Ideal candidate brings early leadership experience in a fast-paced cafe, strong team development, and a commitment to Ziggi’s brand values. This role balances accountability with people development and hands-on coaching.

Join a growth-minded team with a focus on quality coffee, guest happiness, and safe, inclusive work culture.