Coffee Shop Lead & Guest Experience Champion

Ziggi’s Coffee, LLC; Colorado; On-site; USD 32,000 - 42,000; Full time

Job summary

Ziggi’s Coffee, LLC is seeking an Assistant Manager to lead the team alongside the General Manager and ensure smooth day-to-day operations. You will support onboarding, training, and staff development while upholding brand standards and delivering exceptional guest experiences.

You will foster a safe, inclusive store culture, communicate with owners and the team, manage basic administrative tasks, and step in as a reliable leader during GM absences. A passion for coffee and people is essential.

Qualifications

• 3–6 months of leadership experience in a fast-paced coffee shop or similar setting.
• Strong knowledge of daily store operations and drink quality standards.
• Ability to lead by example and take initiative without supervision.
• Excellent interpersonal and communication skills.
• Completion of required training modules and understanding of brand values.

Responsibilities

• Partner with the General Manager to lead the team and maintain day-to-day operations.
• Support onboarding, on-the-job training, and ongoing team development.
• Foster a safe, inclusive, and positive work environment focusing on guest experience.
• Communicate clearly with General Manager, store owners, and team.
• Assist with ordering inventory, deposits, and invoicing.
• Help uphold health, safety, and cleanliness standards.
• Step into leadership during GM absences and act as a reliable shift decision-maker.

Skills

Leadership experience

Store operations knowledge

Communication skills

Initiative without supervision

Team development/training

Brand values understanding

Job description

Ziggi’s Coffee, LLC is seeking an Assistant Manager to lead the team alongside the General Manager and ensure smooth day-to-day operations. You will support onboarding, training, and staff development while upholding brand standards and delivering exceptional guest experiences.

You will foster a safe, inclusive store culture, communicate with owners and the team, manage basic administrative tasks, and step in as a reliable leader during GM absences. A passion for coffee and people is essential.