Coffee Shop Lead: Guest Experience & Team Growth

Ziggi’s Coffee, LLC; Savannah (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

Ziggi’s Coffee, LLC is seeking an Assistant Manager in Savannah to partner with the General Manager, lead a team, and uphold exceptional guest experiences. The role emphasizes operational excellence, staff development, and a positive store culture. You will model accountability and people-first leadership on every shift.

Ideal candidates bring 3–6 months of leadership in a fast-paced setting, strong communication, and a proactive mindset that aligns with Ziggi’s brand values.

Qualifications

• 3–6 months of leadership in a coffee shop, café, or similar fast-paced setting (Ziggi’s experience preferred).
• Strong grasp of daily store operations, drink quality standards, and service fundamentals.
• Lead by example, give/receive feedback, and step into any role as needed.
• Excellent interpersonal and communication skills.
• Proven reliability and ability to take initiative without supervision.
• Completion of required training modules and understanding of brand values.

Responsibilities

• Partner with the General Manager to lead the team and maintain day-to-day operations.
• Support onboarding, hands-on training, and continual team development.
• Foster a safe, inclusive, and positive work environment prioritizing guest experience.
• Communicate consistently with the General Manager, store owners, and team members.
• Handle administrative duties: inventory, deposits, and invoices.
• Maintain health, safety, and cleanliness standards store-wide.
• Step into leadership during GM absences and act as a reliable on-shift decision-maker.

Skills

Leadership experience

Operations management

Communication

Reliability

Initiative

Job description

Ziggi’s Coffee, LLC is seeking an Assistant Manager in Savannah to partner with the General Manager, lead a team, and uphold exceptional guest experiences. The role emphasizes operational excellence, staff development, and a positive store culture. You will model accountability and people-first leadership on every shift.

Ideal candidates bring 3–6 months of leadership in a fast-paced setting, strong communication, and a proactive mindset that aligns with Ziggi’s brand values.