Shift Lead - Coffee & Guest Experience

Ziggi’s Coffee, LLC; Broomfield (CO); Presencial; USD 38 000 - 52 000; Tempo integral

Resumo da oferta

Ziggi’s Coffee, LLC is seeking an Assistant Manager to act as a proactive, guest-focused leader. Working with the General Manager, you will uphold operational excellence, support staff development, and foster a positive store culture centered on coffee and people.

You will lead by example, manage day-to-day operations, and ensure service quality while guiding new hires and maintaining a safe, inclusive environment for both guests and team members.

Qualificações

• 3–6 months of leadership experience in a coffee shop, café, or similar fast-paced setting (Ziggi’s experience preferred).
• Strong grasp of daily store operations, drink quality standards, and service fundamentals.
• Able to lead by example, give and receive feedback, and step into any role as needed.

Responsabilidades

• Partner with the General Manager to lead the team and maintain day-to-day operations.
• Support new hire onboarding, hands-on training, and continual team development.
• Foster a safe, inclusive, and positive work environment that prioritizes guest experience and team well-being.
• Communicate consistently and clearly with the General Manager, store owners, and team members.
• Execute administrative duties including ordering inventory, preparing deposits, and entering invoices.
• Assist in upholding health, safety, and cleanliness standards across the store.
• Step into leadership during GM absences and serve as a reliable decision-maker on shift.

Conhecimentos

Leadership

Operations

Communication

Customer service

Ferramentas

POS Systems

Inventory software

MS Office

Descrição da oferta de emprego

Ziggi’s Coffee, LLC is seeking an Assistant Manager to act as a proactive, guest-focused leader. Working with the General Manager, you will uphold operational excellence, support staff development, and foster a positive store culture centered on coffee and people.

You will lead by example, manage day-to-day operations, and ensure service quality while guiding new hires and maintaining a safe, inclusive environment for both guests and team members.