Coffee Shop General Manager — Lead & Thrive

Pho Prime, LLC; New York (NY); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Opportunities for advancement

Creative, collaborative environment

Job summary

A renowned coffee shop chain in New York is looking for a Coffee Shop Lead to steer daily operations and nurture a productive team culture. The Coffee Shop Lead will ensure a vibrant customer experience, maintain high-quality drink standards, and manage budgets efficiently. Ideal candidates are experienced leaders passionate about coffee and committed to fostering teamwork. Join us for a rewarding opportunity in a mission-driven environment with room for advancement.

Qualifications

• Proven experience leading a high-volume coffee shop or food & beverage operation.
• Strong, empathetic leader who supports and challenges their team.
• Detail-oriented operator thriving in fast-paced environments.

Responsibilities

• Oversee day-to-day operations including inventory and customer service.
• Lead, train, and develop your team including Shift Leads and Baristas.
• Create an inviting atmosphere and maintain high standards in quality.

Skills

Leadership

Team Development

Customer Service

Operational Management

Education

NYC DOH Food Handler’s Certificate

Job description

A renowned coffee shop chain in New York is looking for a Coffee Shop Lead to steer daily operations and nurture a productive team culture. The Coffee Shop Lead will ensure a vibrant customer experience, maintain high-quality drink standards, and manage budgets efficiently. Ideal candidates are experienced leaders passionate about coffee and committed to fostering teamwork. Join us for a rewarding opportunity in a mission-driven environment with room for advancement.