Shift Lead — Craft Coffee & Team Growth

Starbucks Corp.; Hicksville (NY); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Parental leave

Tuition assistance

Job summary

Starbucks Coffee Company in New York seeks a shift supervisor to lead the team, ensure quality beverages and food, and maintain a welcoming store environment for the community. You will coach staff, manage shift tasks, and uphold store standards.

The role emphasizes directing and developing others, maintaining cash handling and safety practices, and delivering warm, efficient service across all shifts. This position offers growth opportunities and a comprehensive benefits package.

Qualifications

• Six months of customer-facing experience.
• Ability to direct the work of others.
• Effective oral communication and interpersonal skills.
• Experience in a retail or food-service environment preferred.
• Ability to learn quickly and adapt to changing demands.

Responsibilities

• Lead and coach team to prepare quality beverages and food.
• Ensure store policies, cash handling, and safety procedures are followed.
• Provide excellent customer service and respond to customer requests.
• Direct daily shift operations and assign tasks to team members.

Skills

Customer service experience

Delegation

Team leadership

Oral communication

Interpersonal skills

Retail knowledge

Learning ability

Attention to safety

Job description

Starbucks Coffee Company in New York seeks a shift supervisor to lead the team, ensure quality beverages and food, and maintain a welcoming store environment for the community. You will coach staff, manage shift tasks, and uphold store standards.

The role emphasizes directing and developing others, maintaining cash handling and safety practices, and delivering warm, efficient service across all shifts. This position offers growth opportunities and a comprehensive benefits package.