Shift Lead: Drive Quality, Coach & Energize the Team

Birch Coffee; New York (NY); On-site; USD 19,320 - 27,517; Part time

Job summary

A local coffee shop in New York City is seeking a Shift Lead to ensure high-quality drinks and service. Responsibilities include training team members, maintaining quality standards, and leading shifts with expertise and warmth. Ideal candidates are passionate coffee lovers looking for leadership opportunities and effective communication skills. This role provides a chance to grow within a fast-paced environment, ensuring customer satisfaction and team support.

Qualifications

• Passionate coffee lover excited to grow into leadership roles.
• Team player and leader who communicates effectively.
• Reliable presence that the team can depend on.

Responsibilities

• Ensure drinks and customer service meet quality standards.
• Coach and support team members.
• Train new staff using company SOPs.

Skills

Expert barista skills

Effective communication

Leadership

Quality control

Job description

A local coffee shop in New York City is seeking a Shift Lead to ensure high-quality drinks and service. Responsibilities include training team members, maintaining quality standards, and leading shifts with expertise and warmth. Ideal candidates are passionate coffee lovers looking for leadership opportunities and effective communication skills. This role provides a chance to grow within a fast-paced environment, ensuring customer satisfaction and team support.