Coffee Shop Store Manager — Lead, Delight & Optimize

Tapestry, Inc.; United States; Presencial; USD 75.000 - 80.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance and Tuition 

Descripción de la vacante

Coach is seeking a Coffee Shop Manager to lead daily operations, oversee a small team, and deliver exceptional customer service at our flagship location. This role requires strong leadership and a passion for helping guests feel welcome.

You will manage staffing, inventory, budgets, health and safety compliance, and store performance while promoting brand values and creating a positive, caffeinated shopping experience.

Formación

• 3+ years’ experience in retail or food & beverage management.
• Proficiency with POS systems and scheduling software.
• Strong understanding of budgeting, sales tracking, and inventory management.
• Demonstrated commitment to exceptional customer service.
• Excellent leadership, communication, and organizational skills.
• Ability to problem-solve and maintain a strong work ethic.

Responsabilidades

• Recruit, train, and mentor coffee shop staff to uphold company standards.
• Monitor sales performance and ensure revenue targets are met.
• Maintain high-quality coffee and food preparation and adherence to recipes.
• Prepare regular reports on performance metrics and ensure compliance.
• Address customer complaints promptly and promote brand values.

Conocimientos

Retail management

Customer service

POS systems

Scheduling software

Budgeting

Herramientas

POS systems

Scheduling software

Descripción del empleo

Coach is seeking a Coffee Shop Manager to lead daily operations, oversee a small team, and deliver exceptional customer service at our flagship location. This role requires strong leadership and a passion for helping guests feel welcome.

You will manage staffing, inventory, budgets, health and safety compliance, and store performance while promoting brand values and creating a positive, caffeinated shopping experience.