Cafe Team Lead: Elevate Guest Experience & Ops

Au Bon Pain; New York (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonuses

Medical, dental, and vision insurance

Vacation time

401K

Job summary

A popular café chain in New York City is seeking an Associate Manager to drive café operations and ensure a guest-first service. This role involves assisting the General Manager in daily tasks, supervising team members, and maintaining financial and operational standards. Candidates should have leadership experience, preferably in a restaurant environment, and a BA/BS degree is strongly preferred. Competitive salary and benefits are offered, including a structured training program and bonuses.

Qualifications

• Minimum one year experience in a restaurant concept.
• Preferably experience as assistant manager or shift supervisor.
• Must be ServSafe certified or certified within 90 days.

Responsibilities

• Assist with café operations and ensure adherence to standards.
• Supervise and develop Shift Supervisors and hourly team members.
• Maintain financial objectives and perform audits.

Skills

Leadership

Customer service

Teamwork

Financial management

Education

BA/BS degree

Tools

Food safety management

Computer skills

Job description

A popular café chain in New York City is seeking an Associate Manager to drive café operations and ensure a guest-first service. This role involves assisting the General Manager in daily tasks, supervising team members, and maintaining financial and operational standards. Candidates should have leadership experience, preferably in a restaurant environment, and a BA/BS degree is strongly preferred. Competitive salary and benefits are offered, including a structured training program and bonuses.