Shift Lead & Barista Coach

Birch Coffee; New York (NY); On-site; USD 19,320 - 27,517; Part time

Job summary

A coffee shop in New York is seeking a motivated Shift Lead to maintain high standards and support baristas. This role emphasizes leadership, quality control, and effective communication in a fast-paced environment. The ideal candidate is a coffee enthusiast, a reliable team player, and excited for leadership growth. Responsibilities include ensuring consistency in service, coaching the team, and maintaining product knowledge. This position offers a great opportunity for growth in the coffee industry.

Qualifications

• Passionate about coffee and customer service.
• Ability to coach and support team members.
• Knowledgeable about coffee offerings and storage practices.

Responsibilities

• Ensure drinks and service meet quality standards.
• Train and mentor new team members.
• Share updates and feedback with the team.
• Maintain product knowledge and freshness.

Skills

Leadership

Communication

Expert barista skills

Customer service

Job description

A coffee shop in New York is seeking a motivated Shift Lead to maintain high standards and support baristas. This role emphasizes leadership, quality control, and effective communication in a fast-paced environment. The ideal candidate is a coffee enthusiast, a reliable team player, and excited for leadership growth. Responsibilities include ensuring consistency in service, coaching the team, and maintaining product knowledge. This position offers a great opportunity for growth in the coffee industry.