Coffee Shop General Manager - Lead Team & Growth

Ziggi's-Coffee-; Brighton (CO); On-site; USD 32,000 - 41,000; Full time

Job summary

Ziggi’s Coffee is seeking a General Manager to oversee day-to-day operations at a corporate location within 40 miles, driving exceptional service and operational excellence. You will lead a high-performing team, recruit and train staff, and ensure brand standards are upheld while modeling Ziggi’s values.

The role focuses on optimizing customer experiences, managing labor and inventories, and partnering with leadership to drive profitability and growth in a fast-paced coffee shop environment.

Qualifications

• Minimum 2 years of management experience in QSR, retail, or hospitality.
• Strong leadership and coaching skills with team development.
• Excellent customer service and problem-solving abilities.
• Solid financial acumen with P&L awareness.
• Ability to manage schedules, inventory, and labor costs.

Responsibilities

• Oversee day-to-day store operations at corporate location within 40 miles.
• Foster high-performing team culture and onboard new hires.
• Drive exceptional customer experiences and brand standards.
• Manage vendor orders, inventory, deposits, and labor efficiency.
• Lead local store marketing and community involvement.

Skills

Leadership

Coaching

Customer service

Business acumen

Analytical thinking

Communication

Scheduling

POS systems

Food safety

OSHA knowledge

Conflict resolution

Organization

Initiative

Education

High School Diploma or GED

Food Safety Certificate

Tools

MS Office

POS systems

Job description

Ziggi’s Coffee is seeking a General Manager to oversee day-to-day operations at a corporate location within 40 miles, driving exceptional service and operational excellence. You will lead a high-performing team, recruit and train staff, and ensure brand standards are upheld while modeling Ziggi’s values.

The role focuses on optimizing customer experiences, managing labor and inventories, and partnering with leadership to drive profitability and growth in a fast-paced coffee shop environment.