Coffee Experience Specialist

Nestlé Nespresso SA; Columbus (OH); On-site; USD 28,000 - 30,000; Part time

Benefits offered by this job

Quarterly bonuses

Free Nespresso machine

Coffee allowance

401k with match

Educational reimbursement

Wellness programs

DEI resource groups

Commuter benefits

Pet adoption reimbursement

Employee recognition

Job summary

Nestlé Nespresso USA seeks a part-time Retail Sales Associate for our boutique at Easton Town Center. You will be the welcoming face, guiding customers to discover their perfect coffee match and creating memorable experiences beyond selling coffee.

You’ll greet, engage, and listen to customer needs, recommend personalized solutions, and participate in tastings and product promotions. Training starts soon, with a supportive team and growth opportunities.

Qualifications

• You are inherently a people person and thrive in a customer service environment.
• You enjoy working in a fast-paced environment, thinking on your feet and adaptable to change.
• You are punctual and available to work open and closing shifts, weekends, and holidays.

Responsibilities

• Brand Advocate: You share our mission and values in sustainability and recycling, contributing to positive change through the power of coffee.
• Customer Obsession: You have a heart for hospitality and working with people.
• Greet and Engage: You create a memorable experience for customers, making them feel valued and eager to return.
• Listen and Learn: You understand the customer’s needs and recommend personalized coffee and machine solutions.
• Product Knowledge and Promotions: You offer complimentary coffee tastings and display your coffee and product knowledge to build our customer base and sales.
• Team Collaboration and Respect: You proactively support and collaborate with team members to create a cohesive and successful work environment.
• Operations and Safety: You will take part in maintaining our elegant boutique environment, assisting with shipments, arranging eye-catching displays, keeping the coffee wall stocked and ensuring cleanliness.
• Training and Learning: You will undergo a training period that sets you up for success well beyond your first day.

Job description

Nestlé Nespresso USA seeks a part-time Retail Sales Associate for our boutique at Easton Town Center. You will be the welcoming face, guiding customers to discover their perfect coffee match and creating memorable experiences beyond selling coffee.

You’ll greet, engage, and listen to customer needs, recommend personalized solutions, and participate in tastings and product promotions. Training starts soon, with a supportive team and growth opportunities.