Coffee & Beverage Route Sales Specialist

Farmer Brothers; Saint Paul (MN); On-site; USD 45,000 - 65,000; Full time

Job summary

Farmer Brothers in Minnesota is seeking a Route Sales Representative to service customers, stock products, and grow route sales by pursuing new accounts and expanding categories. The role emphasizes reliable service and building strong customer relationships on a daily route schedule.

This position requires a valid driver’s license and ability to lift up to 50 lbs, with a DOT physical prior to employment. Typical hours are Monday–Friday, 6:30 am–4:00 pm, including daily deliveries and on-site

Qualifications

• High School Diploma or equivalent.
• 2+ years of route delivery experience in a related customer service business-to-business field.
• Previous foodservice industry experience preferred.
• Must be able to complete a successful DOT physical, possess a valid driver's license and clean driving record.

Responsibilities

• Achieves the assigned revenue plan for the route, through a combination of gaining new customers, increasing products and categories sold to existing customers, executing pricing actions, and retaining current customers.
• Ensures customers receive delivery and service as required
• Targets a minimum of 1 prospective call per day (5 weekly) and securing a minimum of 2 new qualifying accounts per-quarter (8 annually).
• Participates in all regional and company promotions.
• Responsible for increasing Revenue per Stop through identifying and closing distribution voids on core products, executing seasonal and LTO promotions, executing pricing actions, and ensuring the beverage station is set to standard.
• Delivers, replenishes, and rotates beverage station products on each call.
• Ensures equipment is clean and in working order, executing a minimum of one CQC (Cup Quality Check) per day.
• Executes the "The Farmer Brothers Way to Sell", including recapping for the customer all services provided and presenting business building initiatives.
• Responsible for resolving and/or escalating customer issues quickly and ensuring customer satisfaction.
• Manages invoices, inventory, and collections daily.
• Accountable for retaining existing customers on the route through excellent service and building customer relationships.

Skills

Territory Sales

Account Management

Customer Service

Retail Sales

B2B Sales

Communication

Active Listening

Education

High School Diploma or equivalent

Tools

DOT Medical Card

Driver's License

Job description

Farmer Brothers in Minnesota is seeking a Route Sales Representative to service customers, stock products, and grow route sales by pursuing new accounts and expanding categories. The role emphasizes reliable service and building strong customer relationships on a daily route schedule.

This position requires a valid driver’s license and ability to lift up to 50 lbs, with a DOT physical prior to employment. Typical hours are Monday–Friday, 6:30 am–4:00 pm, including daily deliveries and on-site