Route Beverage Sales & Service Specialist

Farmer Brothers; Missouri; Vor Ort; USD 36.000 - 52.000; Vollzeit

Benefits dieser Stelle

Health insurance

Retirement plans

Paid time off

Zusammenfassung

Farmer Brothers is seeking a Route Sales Associate to provide route relief and deliver coffee, tea, and related products with a focus on great customer service. You will ensure in-stock status, set beverage stations to standard, and perform occasional sales calls to grow revenue per stop.

The role requires a clean driving record, a high school diploma, and willingness to work Monday–Friday with overtime as needed. You may engage in warehouse duties and accounts receivable tasks as assigned.

Qualifikationen

• High School Diploma or equivalent
• Route delivery experience a plus
• Customer service background preferred
• Previous foodservice industry experience desired
• Possess a clean and good driving record

Aufgaben

• Deliver, replenish, and rotate beverage station products on each call when assigned to a route.
• Ensure equipment is clean and in working order, executing a minimum of one CQC per day.
• Escalate customer issues quickly to the ASM and ensure customer satisfaction.
• Ensure all customers on a daily set schedule receive delivery and service as required.
• Manage invoices, inventory, and collections daily when on a route.
• Identify and close distribution voids on core products to increase Revenue per Stop and support promotions.
• Notify ASM of inefficiencies, dissatisfaction, or opportunities found while on route relief.
• Assist ASM with inventory cycle counts, warehouse duties and customer matters.
• Learn to operate brewing equipment and perform basic repairs or adjustments.
• Follow Farmer Brothers sales process to drive customer satisfaction and loyalty.

Kenntnisse

Mechanical aptitude

Active listening

Customer rapport

Independent work

Problem identification

Ausbildung

High School Diploma or equivalent

Jobbeschreibung

Farmer Brothers is seeking a Route Sales Associate to provide route relief and deliver coffee, tea, and related products with a focus on great customer service. You will ensure in-stock status, set beverage stations to standard, and perform occasional sales calls to grow revenue per stop.

The role requires a clean driving record, a high school diploma, and willingness to work Monday–Friday with overtime as needed. You may engage in warehouse duties and accounts receivable tasks as assigned.