Route Sales Representative

Farmer Brothers; Blaine (MN); On-site; USD 55,000 - 57,500; Full time

Job summary

Farmer Brothers is seeking a Route Sales Representative in Blaine, MN. This full-time role involves achieving revenue targets through customer acquisition and retention. The ideal candidate will have a high school diploma and at least 2 years of route delivery experience.

Responsibilities include managing daily deliveries, resolving customer issues, and maintaining inventory. Essential skills include mechanical aptitude, strong communication, and the ability to lift heavy products. A clean driving record is needed for this position.

Qualifications

• Minimum 2 years of route delivery experience in a related field.
• A clean and good driving record is required.

Responsibilities

• Achieves assigned revenue plan through gaining and retaining customers.
• Manages invoices, inventory, and collections daily.
• Ensures customer satisfaction by resolving issues quickly.

Skills

Mechanical aptitude with company products

Ability to lift 75 lbs frequently

Knowledge of foodservice industry

Strong Communication

Active Listening Skills

Decision Making

Collaboration

Education

High School Diploma or equivalent

Job description

Job DetailsLevel: EntryJob Location: Blaine, MN 55449Position Type: Full TimeEducation Level: High School or GEDSalary Range: $55,000.00 - $57,500.00 Base+Commission/yearTravel Percentage: Local Driving RequiredJob Shift: DayJob Category: Sales & MarketingFarmer Brothers has an exciting opportunity for a Route Sales Representative.

Responsibilities

• Achieves the assigned revenue plan for the route, through a combination of gaining new customers, increasing products and categories sold at existing customers, executing pricing actions, and retaining current customers.
• Ensures all customers on a daily set schedule receive delivery and service as required.
• Targets a minimum of 1 prospective call per day (5 weekly) and securing a minimum of two new qualifying accounts per quarter (8 annually).
• Participates in all regional and company promotions.
• Responsible for increasing Revenue per Stop through identifying and closing distribution voids on core products, executing seasonal and LTO promotions, executing pricing actions, and ensuring the beverage station is set to standard.
• Delivers, replenishes, and rotates beverage station products on each call.
• Ensure the equipment is clean and in working order, executing a minimum of one CQC (Cup Quality Check) per day.
• Executes the “The Farmer Brothers Way to Sell” call process, including recapping for the customer all services provided and presenting business building initiatives.
• The RSR is responsible for resolving and/or escalating customer issues quickly and ensuring customer satisfaction.
• Manages invoices, inventory, and collections daily.
• Accountable for retaining existing customers on the route through great service and building customer trust.

Qualifications & Education

• High School Diploma or equivalent.
• 2+ years of route delivery experience in a related customer service business-to-business field.

Personal & Professional Skillsets

• Mechanical aptitude with company hardware and software products.
• Ability to lift 75 lbs. frequently and 100 lbs. occasionally.
• Ability to lift and carry products weighing up to 50 lbs.
• Knowledge of foodservice industry.
• A clean and good driving record.
• Proficient in assessing customer needs.
• Fully supports and stands behind business goals.
• Readily identifies issues, problems or opportunities.
• Is aware of impact self has on others.
• Uses active listening and communicates effectively with customers or management.
• Identifies new opportunities and proactively works to grow the business.
• Builds rapport and cooperative relationships with customers.
• Uses sound business judgement.
• Decision Making.
• Collaboration.
• Strong Communication.
• Active Listening Skills.
• Independent.
• Proactive.
• Planning and Acting Strategically.