Public Records Clerk I: Data Entry & Front Desk

City of Kissimmee

Kissimmee (FL)

On-site

USD 22,000 - 31,000

Full time

2 days ago

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Job summary

City of Kissimmee is seeking a Records Clerk I to support the Police Department with general office tasks, data entry, and handling public records requests. The role requires processing and redacting confidential information, answering the public at the counter and by phone, and maintaining accurate filing and documentation.

The ideal candidate has a high school diploma or GED, strong MS Office skills, and experience in records management or law enforcement support.

Qualifications

High school diploma or GED required, with experience in general office work, data entry, and customer service.
Background check (fingerprint-based) and CVSA polygraph required.
Valid Florida driver’s license; ability to obtain required certifications (FEMA ICS, CJIS) within specified timelines.

Responsibilities

Perform data entry for reports, notices, citations, and related documents.
Process public records requests via JustFOIA, acknowledge promptly, verify accuracy, apply redactions as required by law.
Answer phones, greet visitors, manage lobby, and direct people to appropriate offices.
Handle processing of case documents, indexation, and routing of time-sensitive reports.
Assist with mail handling, subpoenas, and payments for services such as fingerprinting and background checks.
Provide customer service and assistance to the public and departmental staff, ensuring accuracy and deadlines.