Code Enforcement Operations & Training Lead

City of Cleveland; Cleveland (OH); On-site; USD 90,000 - 120,000; Full time

Job summary

City of Cleveland seeks an Administrative Manager of Code Enforcement to provide high-level administrative, operational, and strategic support to the Commissioner and Bureau Manager. This role emphasizes data-driven optimization, staff leadership, and robust training programs within the Code Enforcement division in Cleveland, OH.

The position focuses on bridging internal operations with external stakeholders, ensuring responsive, efficient enforcement and high staff morale through proactive

Qualifications

• Bachelors degree required.
• Two years substitution for each missing year not applicable; six years of full-time management experience required.
• Proven leadership and strategic thinking with ability to optimize operations.
• Excellent written and verbal communication skills; strong public speaking ability.

Responsibilities

• Supervise para-professional staff to meet operational goals and performance standards.
• Lead recruitment and onboarding to fill vacancies with high-quality talent.
• Design onboarding protocols to integrate new personnel into the division.
• Develop training programs and oversee Code Academy; monitor staff certifications.
• Analyze operational data to optimize workflows and improve department performance.
• Collaborate with data team and Manager of Strategic Initiatives for staffing efficiency.
• Manage division budget and ensure operations stay within budget.
• Serve as liaison to City Council members and external stakeholders on code enforcement matters.
• Represent the department at community meetings and civic events.

Skills

Team Leadership

Data Analytics

Power BI

Public Speaking

Communication Skills

Budget Management

Education

Bachelor's degree or higher

Public Administration/Urban Planning degree

Tools

Microsoft Office

GIS (ArcGIS)

Job description

City of Cleveland seeks an Administrative Manager of Code Enforcement to provide high-level administrative, operational, and strategic support to the Commissioner and Bureau Manager. This role emphasizes data-driven optimization, staff leadership, and robust training programs within the Code Enforcement division in Cleveland, OH.

The position focuses on bridging internal operations with external stakeholders, ensuring responsive, efficient enforcement and high staff morale through proactive