Coatings Field Performance Specialist

PPG; Strongsville (OH); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

401K

Family Leave and Life Insurance

Job summary

PPG Industries, Inc. in Strongsville, OH is seeking a Commercial Performance Specialist to provide on-site technical expertise to OEM and fleet customers, improving coating application processes and solving performance issues.

You will partner with customers and internal teams to reduce warranty exposure, deliver training, perform process audits, and ensure product performance across key accounts. Travel up to 75% may be required as you support field operations and continuous improvement

Qualifications

• Bachelor's degree or 5+ years in coatings, manufacturing, or related field.
• Experience in a large OEM environment as a technician, specialist, or manager.
• Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook).
• Willingness to travel overnight up to 75%.

Responsibilities

• Manage audit and service programs to identify risks, improve corrective actions, and reduce warranty exposure.
• Review, document, and improve coating processes in OEM production settings.
• Be a primary owner of product-related CAIRs, ensuring accurate entry, proper routing, resolution, and closure.
• Prioritize and respond to technical service needs across assigned accounts.
• Deliver training, certification support, and SOPs to customers and our teams.
• Collaborate with Marketing and Product teams to communicate field feedback and stay current on product updates.
• Participate in regular customer and internal calls to agree on performance and priorities.
• Support continuous improvement programs related to products, tools, and systems.
• Demonstrate coating application and mixing in live production environments.

Skills

Microsoft Office

Education

Bachelor's degree or 5+ years in coatings/manufacturing

Job description

PPG Industries, Inc. in Strongsville, OH is seeking a Commercial Performance Specialist to provide on-site technical expertise to OEM and fleet customers, improving coating application processes and solving performance issues.

You will partner with customers and internal teams to reduce warranty exposure, deliver training, perform process audits, and ensure product performance across key accounts. Travel up to 75% may be required as you support field operations and continuous improvement