Coatings Performance Engineer — OEM & Fleet Support

PPG Industries, Inc; Strongsville (OH); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

Family Leave

Life Insurance

Job summary

PPG Industries, Inc is seeking a Commercial Performance Specialist to deliver technical expertise and on-site support for OEM and fleet customers, improving coating application, diagnosing issues, and boosting product performance. You will partner with customers and internal teams to reduce warranty exposure, deliver audits, training, and process improvements.

The role reports to the Commercial Performance Manager and requires strong coatings/manufacturing knowledge, customer engagement skills,

Qualifications

• Bachelor's degree or 5+ years of relevant experience in coatings, manufacturing, or a related field.
• Experience in a large OEM environment as a technician, specialist, or manager.
• Working knowledge of Microsoft Office (Excel, Word, PowerPoint, and Outlook)
• Work with all levels of customer organizations (operators through leadership)
• Bilingual (Spanish/French), but not required
• Willingness to travel overnight up to 75%

Responsibilities

• Manage audit and service programs to identify risks, improve corrective actions, and reduce warranty exposure
• Review, document, and improve coating processes in OEM production settings
• Be a primary owner of product-related CAIRs, ensuring accurate entry, proper routing, resolution, and closure
• Prioritize and respond to technical service needs across assigned accounts
• Deliver training, certification support, and SOPs to customers and our teams
• Collaborate with Marketing and Product teams to communicate field feedback and product updates
• Participate in regular customer and internal calls to agree on performance and priorities
• Support continuous improvement programs related to products, tools, and systems
• Demonstrate coating application and mixing, including troubleshooting in live production environments

Skills

Coatings knowledge

OEM environment

Customer engagement

Education

Bachelor's degree

Tools

Microsoft Office

Job description

PPG Industries, Inc is seeking a Commercial Performance Specialist to deliver technical expertise and on-site support for OEM and fleet customers, improving coating application, diagnosing issues, and boosting product performance. You will partner with customers and internal teams to reduce warranty exposure, deliver audits, training, and process improvements.

The role reports to the Commercial Performance Manager and requires strong coatings/manufacturing knowledge, customer engagement skills,