OEM Coatings Performance Specialist & Technical Trainer

PPG

Strongsville (OH)

On-site

USD 70,000 - 100,000

Full time

2 days ago

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Benefits offered by this job

Medical, Dental, Vision

401K

Family Leave

Life Insurance

Job summary

PPG is seeking a Commercial Performance Specialist to provide on-site technical expertise for OEM and fleet customers in Strongsville, OH. You will help improve coating application processes, troubleshoot performance issues, and reduce warranty exposure while delivering training and audits.

You will collaborate with cross-functional teams and travel up to 75% as needed to support major accounts. Reporting to the Commercial Performance Manager, you will apply coatings/manufacturing knowledge to

Qualifications

Bachelor's degree or 5+ years of relevant experience in coatings, manufacturing, or a related field.

Responsibilities

Manage audit and service programs to identify risks, improve corrective actions, and reduce warranty exposure.
Review, document, and improve coating processes in OEM production settings.
Be a primary owner of product-related CAIRs, ensuring accurate entry, proper routing, resolution, and closure.
Prioritize and respond to technical service needs across assigned accounts.
Deliver training, certification support, and SOPs to customers and our teams.
Collaborate with Marketing and Product teams to communicate field feedback, support product positioning, and stay current on product updates.
Participate in regular customer and internal calls to agree on performance and priorities.
Support continuous improvement programs related to products, tools, and systems.
Demonstrate coating application and mixing, including troubleshooting in live production environments.