Co-Manager in Training — Fast-Paced Retail Leadership

Cadient, LLC; Springfield Township (Delaware County); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Excellent benefits

Employee discount

Job summary

Journeys Springfield Mall is seeking a Store Team member to assist the Store Manager and Manager In Training with recruiting, hiring, training, and managing store personnel to reach sales goals and protect company assets.

The role emphasizes coaching, training, and developing a successful sales team, with focus on customer experience and loss prevention in a fast-paced retail environment.

Qualifications

• Experience in retail sales and achieving sales goals.
• Strong interpersonal skills and a team player.
• Ability to train and develop staff.
• Willingness to work nights and weekends.

Responsibilities

• Meet and exceed store and personal sales goals and standards of performance.
• Assist in recruiting and hiring of high calibre employees with in-store needs.
• Assist in training and developing a successful sales team.
• Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices.
• Ensure that all company initiatives are properly implemented and to the standard of the company direction.
• Recognize talented staff and develop them for growth within the company.
• Supervise and manage all aspects of daily store operations in Store Manager and Manager In Training’s absence.
• Supervise and manage all aspects of Loss Prevention practices in Store Manager and Manager In Training’s absence.
• Effectively communicate all store needs to Store Manager and Manager In Training.
• Resolve customer issues effectively.
• Provide a fun, full service experience to all customers.
• Understand the Journeys culture and demonstrate it to the team.
• Excellent interpersonal and customer service skills.
• Desire to succeed in fast-paced retail environment.
• Willingness to learn.
• Completion of all training programs leading up to Co-Manager position or equivalent training.
• Ability to work 45 hours per week.
• Ability to work night and weekend shifts.
• Ability to climb, reach, bend, and lift up to 50 pounds.
• Stand for long periods of time.
• Must be at least 18 years of age*

Skills

Sales leadership

Customer service

Training & coaching

Staff recruitment

Communication

Job description

Journeys Springfield Mall is seeking a Store Team member to assist the Store Manager and Manager In Training with recruiting, hiring, training, and managing store personnel to reach sales goals and protect company assets.

The role emphasizes coaching, training, and developing a successful sales team, with focus on customer experience and loss prevention in a fast-paced retail environment.