Co-Manager: Drive Store Ops, Sales & Team Performance

Books A Million; Bristol (TN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive compensation

Health, dental, and vision coverage

401(k) retirement plan with company匹配

Paid time off

Employee discounts on books and gifts

Employee assistance program

Job summary

Books-A-Million seeks a Co-Manager to oversee store operations as Manager On Duty, working with the management team to drive sales and service excellence. You will supervise category teams, maintain merchandising standards, and lead training for Associates and Leads.

Responsibilities include ensuring security, handling customer concerns, and coordinating with the General Manager on performance. You will participate in the rotation schedule and support open/closing shifts as needed.

Qualifications

• Requires high school diploma or equivalent; some college preferred.
• Previous supervisor experience desired.
• Successful completion of required background screenings.

Responsibilities

• Operate store as Manager On Duty with the management team.
• Lead assigned category team and maximize sales and customer service.
• Maintain store merchandising and cleanliness; ensure operational efficiency.
• Train and develop Associates and Leads.
• Ensure customer service standards and handle complaints to resolution.
• Communicate with staff via daily briefings and meetings.
• Handle bank deposits and cash handling routines as needed.
• Collaborate with General Manager on associate performance.
• Perform other duties as assigned.

Skills

Interpersonal skills

Team management

Action orientation

Verbal and written comms

Education

High school diploma or equivalent

Some college preferred

Tools

POS systems

Cash handling

Job description

Books-A-Million seeks a Co-Manager to oversee store operations as Manager On Duty, working with the management team to drive sales and service excellence. You will supervise category teams, maintain merchandising standards, and lead training for Associates and Leads.

Responsibilities include ensuring security, handling customer concerns, and coordinating with the General Manager on performance. You will participate in the rotation schedule and support open/closing shifts as needed.