CNC Field Service Technician: Travel, Repair & Support

Trident Machine Tools, LLC

Keene (NH)

On-site

USD 70,000 - 95,000

Full time

5 days ago

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Benefits offered by this job

Competitive salary

Health benefits

Paid time off

401(k) plan

Job summary

Haas Factory Outlet Trident is seeking a CNC Field Service Technician for the New England region. The role involves installing, troubleshooting, and maintaining Haas CNC machine tools at customer sites across New England, with strong emphasis on electrical/mechanical proficiency and after-sales support.

The ideal candidate has experience in diesel/generator/machine tool repairs, reads schematics, and excels in customer service and communication.

Qualifications

Experience in mechanical/electrical repair of diesel engines, generators, industrial machinery.
Ability to read and interpret drawings and schematics.
Excellent customer service, technical, communication, and presentation skills.
Flexible hours and frequent travel in the New England regional territory.

Responsibilities

Travel to customer sites to install, troubleshoot, repair and maintain all machine tool equipment and controls for customer organizations.
Use machine tool manuals, technical documents, internal and vendor resources to research machine issues.
Ensure accurate documentation is completed and submitted to the office and customer regarding the status of machine issues, repairs, and installation.
Promoting and performing preventative maintenance on customer machine tool equipment and conducting after-sales technical support and training.
Possessing and maintaining an in-depth knowledge of machine tool industry and product lines represented by the company.