CNC Field Service Technician – Travel & Installations

Trident Machine Tools, LLC; Danbury (CT); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Starting salary

Health benefits

Paid Time Off

Holidays

401(k) retirement plan

Tuition reimbursement

Employee appreciation events

Employee assistance program

Job summary

Trident Machine Tools, LLC is seeking a CNC Field Service Technician to travel across the New England region to install, troubleshoot, repair, and maintain machine tool equipment and controls for customer organizations.

The role requires strong electrical, mechanical, and diagnostic skills, plus the ability to read drawings and manuals. Excellent customer service and willingness to travel are essential.

Qualifications

• Experience in mechanical/electrical repair of diesel engines, generators, automotive, industrial machinery, HVAC, EDM/Laser/Waterjet/CNC machine tools; Haas CNC Repair background a plus.
• Ability to read and interpret drawings and schematics.
• Excellent customer service, technical, communication, and presentation skills.
• Flexible hours and frequent travel, including driving throughout the New England regional territory.

Responsibilities

• Traveling to customer sites to install, troubleshoot, repair and maintain all machine tool equipment and controls for customer organizations.
• Use machine tool manuals, technical documents, internal and vendor resources to research machine issues.
• Ensure accurate documentation is completed and submitted to the office and customer regarding the status of machine issues, repairs, and installation.
• Promoting and performing preventative maintenance on customer machine tool equipment and conducting after-sales technical support and training.
• Possessing and maintaining an in-depth knowledge of machine tool industry and product lines represented by the company.

Skills

Mechanical repair

Electrical repair

Diesel engines repairs

Industrial machinery

Haas repair background

Tools

Microsoft Office

Job description

Trident Machine Tools, LLC is seeking a CNC Field Service Technician to travel across the New England region to install, troubleshoot, repair, and maintain machine tool equipment and controls for customer organizations.

The role requires strong electrical, mechanical, and diagnostic skills, plus the ability to read drawings and manuals. Excellent customer service and willingness to travel are essential.