CNC Field Service Technician - Travel & Training

Trident Machine Tools, LLC; Lebanon (Lebanon County); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive starting salary

Zero premium medical plan

Paid Time Off

10 Company Paid Holidays

401(k) retirement plan

Tuition reimbursement

Employee appreciation events

Employee Assistance Program

Job summary

HFO Trident in Lebanon, NH is seeking a CNC Field Service Technician for the Massachusetts territory. You will travel to customer sites to install, troubleshoot, repair and maintain Haas machine tools and controls, using manuals and vendor resources.

The role requires strong electrical, pneumatic and hydraulic schematic understanding, plus the ability to read drawings, document issues clearly, and provide after-sales technical support and training.

Qualifications

• Experience in mechanical/electrical repair of diesel engines, generators, automotive, industrial machinery, HVAC, EDM/Laser/Waterjet/CNC machine tools; Haas CNC Repair background a plus.

Responsibilities

• Travel to customer sites to install, troubleshoot, repair and maintain all machine tool equipment and controls for customer organizations.
• Use machine tool manuals, technical documents, internal and vendor resources to research machine issues.
• Ensure accurate documentation is completed and submitted to the office and customer regarding the status of machine issues, repairs, and installation.
• Promoting and performing preventative maintenance on customer machine tool equipment and conducting after-sales technical support and training.
• Possessing and maintaining an in-depth knowledge of machine tool industry and product lines represented by the company.

Skills

Mechanical repair

Electrical repair

Schematic reading

Customer service

MS Office

Travel readiness

Job description

HFO Trident in Lebanon, NH is seeking a CNC Field Service Technician for the Massachusetts territory. You will travel to customer sites to install, troubleshoot, repair and maintain Haas machine tools and controls, using manuals and vendor resources.

The role requires strong electrical, pneumatic and hydraulic schematic understanding, plus the ability to read drawings, document issues clearly, and provide after-sales technical support and training.