CNC Field Service Technician — Travel‑Ready Haas Tech

Trident Machine Tools, LLC; New Haven (CT); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Health benefits

PTO 23 days

Paid holidays

401(k)

Tuition reimbursement

Employee events

Employee Assistance Program

Job summary

Haas Factory Outlet Trident in New Haven, CT, is seeking a team-oriented CNC Field Service Technician to support customers in the Massachusetts territory and throughout New England. You will install, troubleshoot, repair, and maintain machine tool equipment and controls.

The ideal candidate has mechanical/electrical repair experience, strong problem-solving and communication skills, and the ability to read drawings and schematics.

Qualifications

• Experience in mechanical/electrical repair of diesel engines, generators, automotive, industrial machinery, HVAC, EDM/Laser/Waterjet/CNC machine tools; Haas CNC Repair background a plus.
• Intermediate to sophisticated proficiency in Microsoft Office Suite.
• Ability to read and interpret drawings and schematics.
• Flexible hours and frequent travel, including driving throughout the New England regional territory.
• Must be able to meet the physical requirements of the job.

Responsibilities

• Traveling to customer sites to install, troubleshoot, repair and maintain all machine tool equipment and controls for customer organizations.
• Use machine tool manuals, technical documents, internal and vendor resources to research machine issues.
• Ensure accurate documentation is completed and submitted to the office and customer regarding the status of machine issues, repairs, and installation.
• Promoting and performing preventative maintenance on customer machine tool equipment and conducting after-sales technical support and training.
• Possessing and maintaining an in-depth knowledge of machine tool industry and product lines represented by the company.

Skills

Customer service

Communication

Reading schematics

MS Office

Tools

Haas CNC Repair

Diagnostic tools

Job description

Haas Factory Outlet Trident in New Haven, CT, is seeking a team-oriented CNC Field Service Technician to support customers in the Massachusetts territory and throughout New England. You will install, troubleshoot, repair, and maintain machine tool equipment and controls.

The ideal candidate has mechanical/electrical repair experience, strong problem-solving and communication skills, and the ability to read drawings and schematics.