CNC Field Service Technician: Travel & Repair Pro

FactoryFix; Minneapolis (MN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) retirement plan

Tuition reimbursement

Employee appreciation program

Employee assistance program

Job summary

Morris Group, Inc., a leading machine tool distribution network in North America, seeks a Field Service Technician to travel to customer sites in Minnesota, Wisconsin, North Dakota and South Dakota to install, troubleshoot, repair and maintain machine tool equipment.

You will use manuals and vendor resources to diagnose issues, document repairs, perform preventive maintenance, and provide after‑sales technical support and training while representing the company with professionalism.

Qualifications

• Five years’ experience with CNC machine repair.
• Experience with Microsoft Office Suite and other business programs as required.
• Ability to read and interpret drawings and schematics is required.
• Excellent technical, communication, and presentation skills are necessary.
• Must be able to meet the physical requirements of the job including flexible hours and frequent travel.

Responsibilities

• Travel to customer sites to install, troubleshoot, repair and maintain all machine tool equipment and controls for customer organizations
• Utilizing machine tool manuals, technical documents, internal and vendor resources to research machine issues
• Ensuring proper documentation is completed and submitted to office and customer in regards to status of machine issues, repairs, and installation
• Promoting and performing preventative maintenance on customer machine tool equipment and conducting after-sales technical support and training
• Possessing and maintaining an in-depth knowledge of machine tool industry and product lines represented by the company
• Perform related duties as required

Skills

CNC machine repair

Heavy equipment repair

Electrical repair

Mechanical troubleshooting

Reading drawings

Tools

Microsoft Office

Job description

Morris Group, Inc., a leading machine tool distribution network in North America, seeks a Field Service Technician to travel to customer sites in Minnesota, Wisconsin, North Dakota and South Dakota to install, troubleshoot, repair and maintain machine tool equipment.

You will use manuals and vendor resources to diagnose issues, document repairs, perform preventive maintenance, and provide after‑sales technical support and training while representing the company with professionalism.