CNC Field Service Pro — Travel, Training & Benefits

Morris Group, Inc.; Raleigh (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive starting salary

Health benefits including zero premium

Vacation time (3+ weeks)

Company paid holidays

401(k) with company match

Tuition reimbursement

Employee appreciation events

Employee assistance program

Job summary

Morris Group, Inc. in the Southeast region is seeking a Field Service Technician to install, repair and maintain CNC machine tools and controls at customer sites across the area. This role emphasizes technical problem solving, documentation, and customer satisfaction.

You will travel to customer sites, use manuals and vendor resources to diagnose issues, and provide after-sales support and training while promoting preventative maintenance to ensure peak performance.

Qualifications

• Five years’ experience with CNC machine repair or equivalent.
• Ability to read and interpret drawings and schematics.
• Proficiency with Microsoft Office and related business programs.
• Strong communication and presentation skills are required.
• Willingness to travel frequently within a regional territory and meet physical demands.

Responsibilities

• Travel to customer sites to install, troubleshoot, repair and maintain machine tool equipment and controls.
• Research machine issues using manuals and vendor resources.
• Document status updates of repairs and installations for customers and offices.
• Promote preventative maintenance and provide after-sales technical support and training.
• Maintain in-depth knowledge of machine tool products represented by the company.

Skills

CNC machine repair

Travel readiness

Reading drawings & schematics

Microsoft Office

Excellent communication

Tools

Fanuc controls

Siemens controls

Job description

Morris Group, Inc. in the Southeast region is seeking a Field Service Technician to install, repair and maintain CNC machine tools and controls at customer sites across the area. This role emphasizes technical problem solving, documentation, and customer satisfaction.

You will travel to customer sites, use manuals and vendor resources to diagnose issues, and provide after-sales support and training while promoting preventative maintenance to ensure peak performance.