CNC Field Service Technician: Install & Repair

The Robert E. Morris; City of White Plains (NY); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive starting salary

Health benefits including vision and (

Dental coverage

Company paid life insurance

Vacation and holidays

401(k) with company contribution

Tuition reimbursement

Job summary

Morris Group, Inc. in White Plains, NY is seeking a Field Service Technician to install, maintain, diagnose and repair CNC lathe, milling and multifunction machining centers at customer sites.

The role requires travel, strong customer service skills, ability to read mechanical drawings, electrical/pneumatic/hydraulic schematics, PLC diagrams, and to use Salesforce for service case management.

Qualifications

• Excellent verbal and written communication and customer-relations skills.
• Willing to learn through on-the-job and classroom training.
• Basic MS Word, Excel, Outlook skills.
• Able to read mechanical drawings and schematics.
• Willing to travel as required.
• Professional appearance.

Responsibilities

• Install, commission, calibrate, maintain and repair CNC equipment at customer facilities.
• Provide operator training and service calls, including networking and software applications.
• Diagnose issues using manuals and schematics; use Salesforce for case tracking.
• Travel daily from home to customer sites with occasional overnight stays.
• Provide direct communication between customer and service group.
• Support safety and best practices in field service.
• Contribute to brand loyalty through service and customer relationships.

Skills

Verbal and written communication

Customer relations

Electro-mechanical skills

Mechanical drawings comprehension

MS Word/Excel/Outlook

Professional appearance

Tools

Salesforce Lightning

Job description

Morris Group, Inc. in White Plains, NY is seeking a Field Service Technician to install, maintain, diagnose and repair CNC lathe, milling and multifunction machining centers at customer sites.

The role requires travel, strong customer service skills, ability to read mechanical drawings, electrical/pneumatic/hydraulic schematics, PLC diagrams, and to use Salesforce for service case management.